Please allow 3-5 business days for processing. Though some orders may be processed and shipped out sooner. In that case you will receive all shipping information to the email on file at the time of check out.
Please be sure to check all information during check out. Make sure all information input is correct, as we are not responsible for any lost or stolen products.
Once you have submitted your order, if the address is put in incorrectly please reach out to us immediately so that we can try rectify the situation. If not we will direct you on how to reroute your shipping so that you will be able to pick it up, if possible.
If you have received tracking information and it says your product has been delivered and you have not received your package, you will be directed to follow up with whom was supposed to deliver your package (UPS, USPS, etc.) Again we are not responsible for any lost or stolen packages.
Shipping rates are already populated for your area/state and will reflect upon checkout. I do not pickout shipping rates.
By purchasing merchandise from Candy Box you are agreeing to the shipping policy.